Navigator Newsletter #123
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Greg Smith, "Captain of the Ship," publishes the
Navigator Newsletter and President of Chart Your
Course International. "We help businesses create
GREAT places to work." Contact: 770-860-9464

To SUBSCRIBE to this newsletter please go to:
http://www.chartcourse.com/emailnavnews.htm

See bottom of newsletter to unsubscribe.
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QUOTES WORTH REMEMBERING

"Twenty years from now you will be more
disappointed by the things that you didn't do than
by the ones you did do. So throw off the bowlines.
Sail away from the safe harbor. Catch the trade
winds in your sails. Explore. Dream. Discover."

–Mark Twain

Check these sailing photos out.
http://www.chartcourse.com/photos_2004.html
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LAST WEEK TO SIGN UP FOR THE EMPLOYEE RETENTION
AND JOB SATISFACTION INSTITUTE
July 26, 2007
Atlanta

There are a few seats remaining for our all day
Employee Retention Institute taking place in
Atlanta on Thursday, July 26. In addition to the
valuable information you receive, you will also
get over $850 of free bonuses.

P.S. For those of you coming to Atlanta, we will
meet at Morton's Steakhouse for dinner on July 26
(Not hosted).

Register online or call us at 770-860-9464

http://www.chartcourse.com/Employee-Retention-Workshop.html
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SAS — "TOP 100 BEST COMPANIES TO WORK FOR"

Employee retention would not be an issue if all
companies treated their employees as well as this
company. SAS Institute Inc. is a privately held
software company located in North Carolina's
Research Triangle Park.

SAS resembles a college campus more than a
software development company. Everything from the
baby grand piano in the company cafeteria, to the
giant outdoor chess board, and resident artists
gives clear indication this company is a world
apart. They have made Fortune magazine's "Top 100
Best Companies to Work For," for several years
running.

Many people say working at SAS is like working
with your family. Their 5000+ employees find SAS
to be a positive environment focusing on
creativity and innovation. In some cases, SAS
becomes the closest thing to a "real family" than
many people have experienced at home.
Turnover hovers around 3.7 percent and has never
exceeded 5 percent in its twenty years of
existence.

Article continued on website:
http://www.chartcourse.com/article_SAS.html
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SPECIAL SALE!
THE ART OF MANAGING YOUR TIME AND YOUR LIFE

Success begins with a goal, a plan, and a process
to follow. This audio program is my philosophy
about setting goals, managing your time, and
identifying your strengths that will lead to long-
term success both at work and at home.

This time management program is based on my model
for success. It is the result of 30 years of
experience and research. I have identified the key
patterns that lead to success–what works and what
does not. Benefit from proven lessons learned and
create your roadmap for successful living.

Normally the CD is $29.95. Now on sale for $19.95.
The CD comes with six special reports and
assessments.

http://www.chartcourse.com/timeorderform.html
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CONDUCTING EXIT INTERVIEWS

The information obtained during an exit interview
is an important part of an effective retention
strategy. Consider including some or all of the
following questions.

About the Organization:

–I had potential for advancing my career.
–My work was challenging.
–My department/unit worked as a team.
–I was able to have a balance between work and my
family needs.
–I had sufficient work flexibility at my job.
–My contributions were rewarded and recognized.

The complete list of Exit Interview questions is
in my new book, "401 Proven Ways to Retain Your
Best Employees"

http://www.chartcourse.com/401-provenways.html
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360-DEGREE FEEDBACK ASSESSMENTS
360 feedback assessments are powerful tools for
helping individuals improve, grow, and develop
their leadership and interpersonal skills. Our
assessment gathers information from up to 14
people about an individual's performance as seen
by his/her boss, self, peers, direct reports, and
customers.

http://www.chartcourse.com/360assessment.html

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