Navigator Newsletter #124

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Greg Smith, "Captain of the Ship" and President of
Chart Your Course International, publishes the
Navigator Newsletter. "We help businesses create
GREAT places to work." Contact: 770-860-9464

To SUBSCRIBE to this newsletter, please go to:
http://www.chartcourse.com/emailnavnews.htm

See bottom of newsletter to unsubscribe.
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QUOTES WORTH REMEMBERING

"It is a psychological law that we get what we
expect."
— Dr. Norman Vincent Peale
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GOOGLE: TOP 100 BEST PLACES TO WORK — 2007

If you are not subscribed to our Blog, you
probably missed the video about what it is like to
work at Google. You can go to our Blog and look
for the posting on July 17. It will link you to a
segment from Good Morning, America on YouTube.com.

We update our Blog frequently, so you might want
to subscribe for free.

http://chartcourse.blogspot.com/
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TELESEMINAR ~
DESIGNING AN EMPLOYEE RETENTION STRATEGY
Five Steps to Reduce Turnover

Thursday, August 16
3:00-4:30 p.m. EST (Atlanta time)
90 minutes/$125 per person
Register Online

Discover the groundwork that builds employee
motivation, morale, and PRIDE. Learn how to create
a work environment that attracts, keeps, and
motivates your workforce. Discover why some
employees would rather work for a good employer
than leave for a pay raise. This session will show
managers, owners, supervisors, and human resource
professionals not only how to retain their most
talented performers, but also how to transform
their entire workforce with a high-retention
culture—saving organizations countless thousands
of dollars. This session is jam packed with tips,
ideas, and easy to implement advice for creating a
high-retention culture.

http://www.chartcourse.com/teleseminar_retention.html
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SPEAKER, TRAINER, CONSULTANT, OR PUBLISHER?
GROW YOUR BUSINESS

Chart Your Course International Affiliate Program

What is 25% of $100,000? If you are a speaker,
trainer, consultant, or if you manage a website or
publish a newsletter, here is an easy and
effective way to add value to your clients and
customers. This is also a great way to make money
with our products and services without doing a lot
of work.

If you are approved for our affiliate program,
you'll earn a generous 25% commission on our books
and products we provide. Becoming an affiliate of
Chart Your Course International will help you make
money and grow your business quickly. The good
news is that it is almost effortless.

If this sounds like a good opportunity for you,
please sign up!

More information:
http://www.chartcourse.com/affiliate.html
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EMPLOYEE RETENTION TIPS

Create an alumni program. No matter how good you
think your company is, your employees always think
they can find a better job elsewhere. "The grass
is greener" mentality is alive and well in
organizations across the country. So keep the
doors open for the good ones to come back. Stay in
contact with previous employees, send them
newsletters, keep recruiting and talking to them
until they return. Who knows, they may refer
other good employees to you.

Excerpted from 401 Proven Ways to Retain Your Best
Employees

http://www.chartcourse.com/401-provenways.html
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HIRING THE RIGHT PERSON

Here is a comment sent to us from a Navigator
subscriber as a result of something I wrote in the
Navigator Newsletter a few issues back about
hiring the right person.

Greg said:

"A couple of weeks ago I spoke at the Society of
Human Resource Managers (SHRM) Staffing Conference
in New Orleans. Several facts stood out at this
conference. First, employee retention is becoming
more and more important. Second, a growing number
of organizations are using some form of assessment
during their hiring process. As unemployment
inches downward, the pool of qualified candidates
starts to shrink. Instead of hiring just anyone,
they know it is critical to select the BEST
qualified candidate. Hiring the wrong person could
have disastrous effects. For example, instead of
simply filling a position, Yahoo would rather
leave it open than hire the wrong person."

Subscriber said:

"You are so right! I recently terminated an
employee for wrong fit – thank God; the individual
was still on probation. During my interview with
her, I picked up slight negative behavioral
responses, but left it up to the Department Head
to make the final determination for hire, giving
my opinion of course. It turned out the
individual had to be let go, as the Department
Head could not cope with the negative attitude,
which does not fit into our business philosophy.
That incident certainly was an eye-opener
regarding getting the right people on the bus –
but I must add, from the start!"

We invite you to visit our website and discover
tools to hire and promote the right people for the
right jobs.

http://www.behaviorprofile.com
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RECOMMENDATIONS

Here are a couple of web sites, Blogs, and other
interesting places I recommend:

Customer Service Blog

http://1001waystowowyourcustomers.blogspot.com/

Funny Things People Have Said

http://www.rinkworks.com/said/

Website dedicated to Dr. Edwards Deming (TQM)

http://deming.eng.clemson.edu/pub/den/files/index.html

Carter and Holmes Orchids
If you like to collect Orchids like I do, then
this is the place to go:

http://www.carterandholmes.com/
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PLANNING A MEETING, LOOKING FOR A SPEAKER?

Keep us in mind if you need a speaker, trainer, or
consultant for an upcoming meeting. We have
several outstanding individuals at different fee
ranges.

http://www.chartcourse.com/strategicpartners.html
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PUBLICITY EVENTS IN AUGUST AND SEPTEMBER:

– August is Black Business Month – Celebrated six
months after Black History Month, this month is
designed to focus on the black-owned and operated
businesses that need help in growing and
maintaining their practice.

– The third week in August is National Resurrect
Romance Week, created to celebrate creative
romances. This is a time for men and women to come
up with new ways to be romantic everyday for their
partner.

– September is National Hispanic Heritage Month.

– September is also International Strategic
Thinking Month – Designed to bring awareness of
the need to improve thinking skills around the
world by removing thought barriers, and promoting
cultural awareness and tolerance.

– The third week in September is Build a Better
Image Week – This is the time to evaluate your
professional image, and take the necessary steps
to improve on it.

– September 3 is Labor Day.

Source: PR/PR
President: Pam Lontos
www.prpr.net
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Copyright 2007, CYC International

This publication and the Navigator Newsletter
is provided by Chart Your Course International.

Published by Greg Smith
Chart Your Course International Inc.
Phone: 770-860-9464/800-821-2487
Address: 2814 Hwy 212, Conyers, GA. 30094

http://www.chartcourse.com
http://www.highretention.com
http://www.behaviorprofile.com

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