The Millennials and the Last Retention Teleseminar

View online and in color:
http://www.chartcourse.com/navigator-129-Millennials.html

THE MILLENNIALS ARE COMING!

In a recent segment on CBS's 60 Minutes entitled
"The Millennials Are Coming!" Morley Safer
captured a true concern every company will face
and many are already struggling with: The arrival
of the next generation.

Who are these young workers and why are they so
different? They are the new generation of the
workforce, those in their late teens and twenties.
We have all heard the characteristics of the
Millennials, otherwise known as Generation Y, Echo
Boomers, and the Digital Generation to name a few.
Are they better or worse, or maybe just different?
Many people have their own opinion. Either way,
they are entering the workforce and are the future
of your company.

So how can you make them fit in your company? You
can't. The question is how can your company
invite them in and keep them there? In order to
survive, companies need specific recruiting,
development, and retention techniques that meet
the demands of the Millennials.

Are your talent management processes ready for
this generation? Do you have what it takes to
recruit, hire, and retain the superior performers?
Find out how you can utilize our time-tested,
research-based solutions to ensure your company
will embrace the arrival of the next generation.

View this video clip:
http://www.cbsnews.com/sections/i_video/main500251.shtml?id=3486473n

Order this video on Amazon.com
http://www.chartcourse.com/captainsvideos.htm
#########################################
THE LAST EMPLOYEE RETENTION
TELESEMINAR FOR THIS YEAR

DESIGNING AN EMPLOYEE RETENTION STRATEGY
Five Steps to Reduce Turnover

Thursday, December 6
3:00-4:30 p.m. EST (Atlanta time)
90 minutes/$145
Register Online

Discover the groundwork that builds employee
motivation, morale, and PRIDE. Learn how to create
a work environment that attracts, keeps, and
motivates your workforce. Discover why some
employees would rather work for a good employer
than leave for a pay raise.

http://www.chartcourse.com/teleseminar_retention.html
#########################################
THE INSTITUTE OF EMPLOYEE RETENTION & JOB
SATISFACTION

COMING TO ATLANTA ON JANUARY 24, 2008

This all day seminar will help you understand and
develop an in-depth strategy to attract, keep, and
motivate your workforce. This session will show
managers, owners, supervisors, and human resource
professionals not only how to retain their most
talented performers, but also how to transform
their entire workforce into an engaged, high-
retention culture. This session is jam packed with
tips, ideas, and advice for creating an employee
retention strategy.

You also will get over $1,000 in bonuses.

Thursday – January 24, 2008
World Trade Center Club
Atlanta, Georgia
8:30 a.m. – 4:30 p.m.

More information at:
http://www.chartcourse.com/Employee-Retention-Workshop.html
#########################################
HOLIDAY CAMPAIGN — SPECIAL SAVINGS
15 Days Only

My friends at L.L. Bean and Lands End offer free
shipping, so I am going to do it too. For the
next 15 days you can order anything and shipping
will be free. However, there is one catch. I can
only provide free shipping to U.S. customers. So I
want to make up the difference for my friends in
other locations by sending you an additional gift
such as an E-book, softcover book, CD, or tape at
no charge.

Here are some additional specials:

Employee Retention Resource Library
Regular price: $179
Sale price: $159
Free shipping

Greg's Complete Audio Library
Regular price: $399
Sale price: $349
Free shipping

401 Proven Ways to Retain Your Best Employees
Regular price: $19.95
Special price: Buy five for $15.00 each

Service First Video Program — $1,590

Self-Contained Customer Service Training Program
with 12 videos
Order by December 15 and get a free DVD player!

http://www.chartcourse.com/captainsspecialdeals.html

+++++++++++++++++++++++++++++++++
Copyright 2007, CYC International

This publication and the Navigator Newsletter
is provided by Chart Your Course International.

Published by Greg Smith
Chart Your Course International Inc.
Phone: 770-860-9464/800-821-2487
Address: 2814 Hwy 212, Conyers, GA. 30094

http://www.chartcourse.com
http://www.highretention.com
http://www.behaviorprofile.com

Sign-up for Greg's Navigator Newsletter by visiting
http://www.chartcourse.com/emailnavnews.htm or. . .

Send a message to:
join-navigator@mh.databack.com

To unsubscribe, write to leave-navigator@mh.databack.com.
Nothing is required in the body or subject line in either case.

Advertisements

Alert – skilled worker shortage

Google News Alert for: skilled worker shortage

Situations are vacant throughout the world
Gulf Times – Doha,Qatar
This dreadful worker shortage has driven up wages and thus overall project costs (witness the power stations debacle in Kuwait) and will continue to do so
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Session targets worker shortage; Young people need to realize the
Sudbury Star – Sudbury,Ontario,Canada
When it comes to attempts to solve Ontario’s looming skilled worker shortage, a key player is often absent from the table. “Businesses have been sadly
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Skilled worker shortage a barrier
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A shortage of skilled workers, declining demand and the rising cost of finance, are key hurdles for Thai businesses today, says Grant Thornton International
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New labour
The Lawyer – London,UK
While having a strong base of existing indigenous skilled workers, the region has seen an influx of workers from the A8 countries (Czech Republic, Estonia,
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Mines face shutdown in ‘genocide’ protest
Times Online – UK
High prices and increased demand for metal have expanded production and led to a shortage of skilled workers in the South African mining industry.
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Q&A With Senator Barack Obama On Key Technology Issues
TechCrunch – Atherton,CA,USA
BO: Highly skilled immigrants have contributed significantly to our domestic technology industry. But we have a skills shortage, not a worker shortage.
See all stories on this topic

Temporary Labour or Disposable Workers?
The Dominion – Sackville,New Brunswick,Canada
The glut of new construction, they claim, has led to the current scarcity of skilled tradespeople and the subsequent push to hire foreign workers.
See all stories on this topic

 

Navigator #128-Do You Have Talent?

If you would like this newsletter sent to you
in color, go to
http://www.chartcourse.com/emailnavnews.htm

You will also get six free reports.

This newsletter can also be viewed in color at:
http://www.chartcourse.com/navigator-128.html
#########################################
Greg Smith, "Captain of the Ship," publishes the
Navigator Newsletter and is President of Chart
Your Course
International.

"We help businesses create GREAT places to work"
Contact: 770-860-9464.

To SUBSCRIBE to this newsletter please go to:
http://www.chartcourse.com/emailnavnews.htm

See bottom of newsletter to unsubscribe.
#########################################
"Talent without discipline is like an octopus on
roller skates. There's plenty of movement, but you
never know if it's going to be forward, backwards,
or sideways."

H. Jackson Brown, Jr.
Author of Life's Little Instruction Book
#########################################
PERSONAL NOTE FROM THE "CAPTAIN OF THE SHIP"

It is hard to believe how fast time flies. It
seems like yesterday when I was in the middle of
marrying two daughters and sending my son off to
college. In just a week it will be Thanksgiving
and the start of the holiday season. This year we
are doing something out of the ordinary. My
family and I are escaping from the Christmas
holidays. We are taking a seven-day cruise to the
Caribbean and will celebrate Christmas in Belize.

No matter what part of the world you live in — We
wish you a happy holiday season!

Here are a few updates you might be interested to
know:

E-mail/Website Problems — If you have trouble E-
mailing us, or have problems with our website,
please let us know. Our spam blocker occasionally
blocks valid E-mail. A few people also have had
trouble loading some of the pages on our website.
If all else fails, pick up the phone and let us
know. We appreciate your input. You can also send
us a note using this webpage.

http://www.chartcourse.com/askquestion.html

Do You Trust Your HR Department Survey — We are
still tabulating the results and will prepare a
Press Release soon. Not to let the cat out of the
bag, but the scores have us a little concerned.
#########################################
THE LAST EMPLOYEE RETENTION
TELESEMINAR FOR THE YEAR

DESIGNING AN EMPLOYEE RETENTION STRATEGY
Five Steps to Reduce Turnover

Thursday, December 6
3:00-4:30 p.m. EST (Atlanta time)
90 minutes/$145
Register Online

Discover the groundwork that builds employee
motivation, morale, and PRIDE. Learn how to create
a work environment that attracts, keeps, and
motivates your workforce. Discover why some
employees would rather work for a good employer
than leave for a pay raise.

http://www.chartcourse.com/teleseminar_retention.html
#########################################
Talent Management is the Key to Success

If your organization is concerned about growth,
profitability, customer loyalty, new product
development, employee engagement, and shareholder
value, you must first focus on talent management.

A recent study shows 85% of HR executives state
the single greatest challenge they have in
managing the workforce is their organization's
inability to compete for talent.
Most people understand turnover is expensive, but
it also impacts productivity when other team
members see good people leaving.

Picture this scenario — Ray is the CEO of a large
hospital experiencing high turnover. His Human
Resources staff was spending more and more time
recruiting, hiring, and training replacements. As
soon as they got them trained, they would be gone
in six months. Patients were upset and complaints
were increasing. Their employee satisfaction
scores had dropped by 10%.

Ray decided to analysis the main reasons people
were quitting. He identified new strategies and
tactics such as creating an emerging leaders
program, providing training for managers, and
improving their employee recognition program. As a
result, they are now attracting better talent and
more importantly, have retained their top talent.
Human Resources is happier because they are not
spending all their time conducting training.
Talent management is a finely woven fabric that
includes recruiting, hiring, training, retaining,
and placing the right people in the right jobs.

A survey by McKinsey & Company asked senior
executives of global companies to rank obstacles
affecting their talent management strategies.
These are among the most critical as defined by
executives:

54% – Senior managers do not spend enough time on
talent management
52% – Line managers are not sufficiently committed
to people development
51% – Silos discourage collaboration, resource
sharing
50% – Line managers are unwilling to differentiate
high, low performance
47% – Senior leaders do not align talent
management and business strategies

So, if your organization is one of those facing
obstacles with talent management and you are
concerned about your ability to compete for
talent, you seriously need to consider a plan to
train your organization on how to effectively
retain your best talent.

Reap What You Sow – Get Started Today

By training your managers, you will help them
realize the significant leverage they have to
combat turnover in the organization. You will be
giving them the tools they need to create a
proactive and productive environment that values
key talent.

Managers need to understand they, by all means,
need to be concerned with team member retention
and know how to identify individuals at risk. Are
your managers capable of doing the following?

-Describe the scope, severity, and cost of
attrition
-Determine the risk of attrition for each team
member
-Identify which retention factors motivate each
team member
-Increase each team member's engagement and
commitment
-Build and implement an effective Retention Action
Plan for their entire team

Visit our business resource center for programs
and products that will help you become a better
leader and create great places to work.

http://www.chartcourse.com/captains.htm
#########################################
RECOMMENDED WEBSITE — TRAINER'S WAREHOUSE

>From corporate team motivational games to fun
games for classrooms, Trainer's Warehouse has the
tools and techniques to make whatever you teach
easier to learn and harder to forget. Shop the
Trainer's Warehouse catalog for new and one-of-a-
kind tools, toys, and tips for trainers and
teachers, including:

classroom or business icebreakers, motivational
games for learning reinforcement, game buzzers and
prize wheels, music and sound effects, rewards and
prizes, certificate holders, stress reliever toys,
and presentation supplies.

http://www.trainerswarehouse.com
#########################################
TWO FREE TEAMBUILDING EXERCISES

Go to this page on our website to get the
following two exercise:

"Paper-Tearing Teambuilding Exercise"
"Ten-Dollar Auction"

http://www.chartcourse.com/freeicebreakers.html
#########################################
THE INSTITUTE OF EMPLOYEE RETENTION & JOB
SATISFACTION
COMING TO ATLANTA ON JANUARY 24

This all day seminar will help you understand and
develop an in-depth strategy to attract, keep, and
motivate your workforce. This session will show
managers, owners, supervisors, and human resource
professionals not only how to retain their most
talented performers, but also how to transform
their entire workforce into an engaged, high-
retention culture. This session is jam packed with
tips, ideas, and advice for creating an employee
retention strategy.

Strategy-laden illustrations from many different
industries such as La Rosa's, Yahoo, Jet Blue,
Google, Deloitte, Baptist Hospital, SSM
Healthcare, SAS, Ritz-Carlton hotels, and others.
You also will get over $1000 worth of bonuses.

Thursday – January 24, 2008
World Trade Center Club
Atlanta, Georgia
8:30 a.m. – 4:30 p.m.

More information at:
http://www.chartcourse.com/Employee-Retention-Workshop.html

+++++++++++++++++++++++++++++++++
Copyright 2007, CYC International

This publication and the Navigator Newsletter
is provided by Chart Your Course International.

Published by Greg Smith
Chart Your Course International Inc.
Phone: 770-860-9464/800-821-2487
Address: 2814 Hwy 212, Conyers, GA. 30094

http://www.chartcourse.com
http://www.highretention.com
http://www.behaviorprofile.com

Sign-up for Greg's Navigator Newsletter by visiting
http://www.chartcourse.com/emailnavnews.htm or. . .

Send a message to:
join-navigator@mh.databack.com

To unsubscribe, write to leave-navigator@mh.databack.com.
Nothing is required in the body or subject line in either case.

*Institute of Employee Retention & Job Satisfaction*

Learn the 8 Dimensions of Creating a High
Retention Workplace

You are getting this message because you have
subscribed to the Navigator Newsletter.

View this message in color:
http://www.chartcourse.com/Employee-Retention-Workshop.html

Thursday – January 24, 2008
World Trade Center Club
Atlanta, Georgia
8:30-4:30
800-821-2487

HOW TO ATTRACT AND RETAIN YOUR BEST PEOPLE

This all day seminar will help you understand and
develop an in-depth strategy to attract, keep, and
motivate your workforce. Discover why some
employees would rather work for a good employer
than leave for a pay raise. This session will show
managers, owners, supervisors, and human resource
professionals not only how to retain their most
talented performers, but also how to transform
their entire workforce into a high-retention
culture—saving organizations countless thousands
of dollars. This session is jam packed with tips,
ideas, and advice for creating an employee
retention strategy.

Learn how to . . .

>Build a high retention workforce that reduces
employee turnover
>Help people reach greater levels of productivity
leading to higher job satisfaction
>Improve employee motivation
>Transform the entire workforce into a high-
retention culture—saving organizations countless
thousands of dollars
>Implement advice focusing on industries including
healthcare, manufacturing, service, high tech, and
professional firms

Employee Retention: Why is it important?

As you know, it is getting more difficult to find
and keep talented workers. U.S. businesses spend
over $200 billion annually recruiting and
replacing employees.

Estimates show 48 to 65 percent of the workforce
is dissatisfied with their current employment
situation and could leave for better positions as
the economic situation continues to improve.
Unemployment is the lowest it has been since 2000.
By 2010 we could expect a shortage of nearly seven
to ten million workers.

The Society of Human Resource Management (SHRM)
and the Wall Street Journal website completed the
Job Recovery Survey. The key findings revealed 64
percent of employees said they were extremely
likely to begin or increase the intensity of their
job search. An additional 19 percent said they
were somewhat likely to increase their search.

This program provides strategies and suggestions
on ways to turn an average organization into a
highly productive, low-turnover environment where
managers can focus on productivity — not
recruiting and replacing an endless stream of
workers.

Who Should Attend:

Greg Smith will help you chart your course toward
success by addressing the eight dimensions needed
to create a high retention organization. As part
of the training, you will develop a plan of action
for each of the eight dimensions.

His strategy-laden illustrations from many
different industries such as La Rosa's, Yahoo, Jet
Blue, Google, Deloitte, Baptist Hospital, SSM
Healthcare, SAS, Ritz-Carlton hotels and others
provide proof his strategies generate measurable
results within the attitudes of people and the
bottom-line.

Our training programs will provide you with
hundreds of ideas on how to manage your
department, organization, or company. You will
leave with an action plan that can be immediately
implemented once you return to the office.

Here's What You're Going to Learn:

>Understand the eight key dimensions needed for an
effective organizational retention strategy
>Understand the leadership skills needed for high
retention
>Build an employee retention culture
>Implement a retention strategy that will save you
countless thousands of dollars in turnover costs
>Design powerfully effective orientation or
"Onboarding" process
>Use employee involvement programs to engage your
workforce
>Create incentives and recognition programs that
attract and keep your best performers
>Understand and create an Employee Value
Proposition (EVP) that makes you an employer of
choice
>Specific examples from leading organizations
(Healthcare/Public/Corporate)
>How to design and use Individual Retention Plans
to build powerful bonds between employees and
their managers

You will also receive five GREAT BONUSES worth
over $1000!

Bonus #1:
Pre-Program Consultation–$250

There are dozens of generic public seminars
available in every city. This is not one of them.
Greg will exceed your expectations and give you an
opportunity to design this program and meet your
needs. We invite you to visit with us before the
workshop starts. We'll chat for a moment, get more
acquainted, and discuss your objectives.

All you have to do is call Greg's office
(770-860-9464) and set up a phone appointment.
We'll talk for about 30 minutes. And I promise,
your questions will get answered. We'll answer
your questions on the phone, include the answers
in the seminar material, or one-on-one at the
seminar.

Bonus #2:
Employee Retention Workbook–$125

Seminar participants are often stunned at how much
they learn. They say they learn far more than they
can implement. We will provide more material than
you will be able to write down — let alone
remember.

When you show up for the retention workshop you
will receive a manual covering everything Greg
says including extra material you can use after
the seminar to keep you on the road to greater
success. The manual includes valuable forms and
checklists to get your retention program off and
running. It includes sample surveys and
assessments to assist you.

The manual is valued at $125, but as a
participant, it's yours—FREE.

Bonus #3:
Coaching Certificate–$500

In addition to our professional speaking
schedules, we take on a few clients who want some
serious, targeted coaching and advice. They want
to get ahead, and they want to do it as quickly as
possible. It's a powerful process and one that
everyone should use once in a while.

So you're also going to get an hour of FREE
coaching from us after the workshop. We don't want
you to leave with any questions unanswered, and we
want to help you apply what you learn. We want to
make sure you succeed in achieving your goals.

We'll give you a coaching certificate you can
redeem at your convenience. All you do is call
Greg's office and set up a phone appointment.
Email your questions in advance, or provide a
brief scenario of your situation. We'll go from
there.

Bonus #4:
DISC Behavior Report–$85

Our most popular and multi-purpose assessment. It
is designed to increase personal effectiveness,
improve communication, reduce conflict, and help
identify top talent. It can be used for hiring and
development. This report provides a detailed
analysis of the individual's strengths, value to
the organization, work style, and an action plan
worksheet. These reports bring you the HIGHEST
VALIDITY and PREDICTABILITY on the market today!

Bonus #5:
Talent Management Resource PowerPack CD–$49.95

A special CD containing a ton of powerful
resources you can use in your business.

Cost:

$699 per person
$599 each for two people
$449 for three or more people
Purchase Orders accepted

Register by clicking on this link:

http://www.kickstartcart.com/app/netcart.asp?MerchantID=16787&ProductID=2846517

Recording Only: Audio-Visual Auto play Webcast CD
with PowerPoint Slide Presentation
Price: $125
http://www.kickstartcart.com/app/netcart.asp?MerchantID=16787&ProductID=2660860

Call 770-860-9464 or 800-821-2487 for more
information.

+++++++++++++++++++++++++++++++++
Copyright 2007, CYC International

This publication and the Navigator Newsletter
is provided by Chart Your Course International.

Published by Greg Smith
Chart Your Course International Inc.
Phone: 770-860-9464/800-821-2487
Address: 2814 Hwy 212, Conyers, GA. 30094

http://www.chartcourse.com
http://www.highretention.com
http://www.behaviorprofile.com

Sign-up for Greg's Navigator Newsletter by visiting
http://www.chartcourse.com/emailnavnews.htm or. . .

Send a message to:
join-navigator@mh.databack.com

To unsubscribe, write to leave-navigator@mh.databack.com.
Nothing is required in the body or subject line in either case.

WINNING OR LOSING DEPENDS ON HAVING THE RIGHT PEOPLE

Today, business success is measured in TALENT – the RIGHT talent for the
RIGHT job. Jim Collins said in his book, From Good to Great, "People are
not your most important asset. The right people are. Get the right people
on the bus, the wrong people off the bus, and the right people in the
right seats." No matter what kind of business you are in, having the
right people determines success or failure.

Having the wrong person is like putting a six hundred pound jockey on a
racehorse. No matter how hard you push, you are not going to get that
horse to go any faster. Consider the following story.

George was recruited from another company and just took over as your
Sales Manager. He had never been a Sales Manager before, but he had
impeccable credentials and his resume listed an impressive track record
including great references. He was a likeable guy, sociable, and seemed
like a perfect fit for the Sales Manager's job.

However, after the first two months, sales started dropping. Two sales
people whom George supervised quit. They complained he was not
communicating and was slow in responding to their requests. George was
the first one out the door each evening. Customers began complaining that
no one was returning calls. What went wrong?

People are not cut out for every job. Past experience is not a predictor
of future success. Putting the wrong person in a job is going to generate
employee turnover, poor performance, missed business opportunities, lost
sales, unhappy customers, and increased costs.

The Missing Piece of the Puzzle

Each job requires a unique set of motivations, competencies, and talents.
To reiterate what Jim Collins said, "Get the right people in the right
seat." Obsolete hiring practices including poorly trained interviewers
don't help the situation. The reasons traditional hiring practices are
not working include:

-Failure to detect motivational fit with job
-Applicants "exaggerate" to get a job
-Relying on past experience as an indicator of success
-Legal liability
-Most interviewers are not properly trained to interview applicants
-Hiring decisions made by intuition, not fact

Each person brings their own set of unique skills, talents, and
competencies to the job. The trouble is most organizations fall short in
matching the job with the individual. Businesses have not analyzed what
it takes to be successful in each job. Just like George, he may have
been a good sales person, but was a failure as a Sales Managers.

Consider one financial institution that reduced turnover in their CSR
positions by 32% by benchmarking the personality traits and motivations
of their most successful CSR's. This saved them millions of dollars in
turnover costs each year.

So what is the answer?

Businesses today face a shrinking talent pool. Employers are seeking
better ways to accurately assess, develop, and retain top talent. Most
people realize resumes and job applications cannot be trusted. Job
interviewing is important, but has its limitations. More and more
organizations are taking the next step.

If traditional hiring practices are not producing winners, you might
consider taking the next step. Back in the late '90s, only 5 percent of
Fortune 500 companies used some type of assessment. Today, that figure
has climbed to 65 percent. A year 2000 study by the American Management
Association showed nearly half of 1,085 employers polled use at least one
assessment in their interviewing process.

Not all assessments are the same. There are a variety of assessments to
choose from. Some measure the honesty and integrity of the applicant.
Other assessments measure sales skills and determine if the candidate
will make a good salesperson. Another measures the ability to
communicate and how well the person can connect with their team.

Hiring consultants can advise you on the best assessment and strategy for
your situation. By implementing a structured hiring process coupled with
assessments or profiles will increase your chances of finding the RIGHT
person for the RIGHT Job.

Free by E-mail: If you would like a free subscription to our newsletter,
please E-mail us the word "Navigator" to navigator@chartcourse.com.

Greg Smith is the CEO and founder of Chart Your Course International
located in Atlanta, Georgia. He helps organizations recruit, hire, and
retain talented people. As a business growth consultant, he has helped
business owners reduce turnover, increase sales, deliver better customer
service, and reach long-term prosperity. He is a former examiner for the
Malcolm Baldrige National Quality Award as well as being selected by the
Human Resource Executive Magazine as one of the nation's "Top-Ten Rising
Stars" in Human Resource Management. He has authored eight books
including Here Today, Here Tomorrow: Transforming Your Workforce from
High-Turnover to High-Retention. For more information, visit
http://www.behaviorprofile.com or call (800) 821-2487 or (770) 860-9464.