Navigator #128-Do You Have Talent?

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Greg Smith, "Captain of the Ship," publishes the
Navigator Newsletter and is President of Chart
Your Course
International.

"We help businesses create GREAT places to work"
Contact: 770-860-9464.

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"Talent without discipline is like an octopus on
roller skates. There's plenty of movement, but you
never know if it's going to be forward, backwards,
or sideways."

H. Jackson Brown, Jr.
Author of Life's Little Instruction Book
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PERSONAL NOTE FROM THE "CAPTAIN OF THE SHIP"

It is hard to believe how fast time flies. It
seems like yesterday when I was in the middle of
marrying two daughters and sending my son off to
college. In just a week it will be Thanksgiving
and the start of the holiday season. This year we
are doing something out of the ordinary. My
family and I are escaping from the Christmas
holidays. We are taking a seven-day cruise to the
Caribbean and will celebrate Christmas in Belize.

No matter what part of the world you live in — We
wish you a happy holiday season!

Here are a few updates you might be interested to
know:

E-mail/Website Problems — If you have trouble E-
mailing us, or have problems with our website,
please let us know. Our spam blocker occasionally
blocks valid E-mail. A few people also have had
trouble loading some of the pages on our website.
If all else fails, pick up the phone and let us
know. We appreciate your input. You can also send
us a note using this webpage.

http://www.chartcourse.com/askquestion.html

Do You Trust Your HR Department Survey — We are
still tabulating the results and will prepare a
Press Release soon. Not to let the cat out of the
bag, but the scores have us a little concerned.
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THE LAST EMPLOYEE RETENTION
TELESEMINAR FOR THE YEAR

DESIGNING AN EMPLOYEE RETENTION STRATEGY
Five Steps to Reduce Turnover

Thursday, December 6
3:00-4:30 p.m. EST (Atlanta time)
90 minutes/$145
Register Online

Discover the groundwork that builds employee
motivation, morale, and PRIDE. Learn how to create
a work environment that attracts, keeps, and
motivates your workforce. Discover why some
employees would rather work for a good employer
than leave for a pay raise.

http://www.chartcourse.com/teleseminar_retention.html
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Talent Management is the Key to Success

If your organization is concerned about growth,
profitability, customer loyalty, new product
development, employee engagement, and shareholder
value, you must first focus on talent management.

A recent study shows 85% of HR executives state
the single greatest challenge they have in
managing the workforce is their organization's
inability to compete for talent.
Most people understand turnover is expensive, but
it also impacts productivity when other team
members see good people leaving.

Picture this scenario — Ray is the CEO of a large
hospital experiencing high turnover. His Human
Resources staff was spending more and more time
recruiting, hiring, and training replacements. As
soon as they got them trained, they would be gone
in six months. Patients were upset and complaints
were increasing. Their employee satisfaction
scores had dropped by 10%.

Ray decided to analysis the main reasons people
were quitting. He identified new strategies and
tactics such as creating an emerging leaders
program, providing training for managers, and
improving their employee recognition program. As a
result, they are now attracting better talent and
more importantly, have retained their top talent.
Human Resources is happier because they are not
spending all their time conducting training.
Talent management is a finely woven fabric that
includes recruiting, hiring, training, retaining,
and placing the right people in the right jobs.

A survey by McKinsey & Company asked senior
executives of global companies to rank obstacles
affecting their talent management strategies.
These are among the most critical as defined by
executives:

54% – Senior managers do not spend enough time on
talent management
52% – Line managers are not sufficiently committed
to people development
51% – Silos discourage collaboration, resource
sharing
50% – Line managers are unwilling to differentiate
high, low performance
47% – Senior leaders do not align talent
management and business strategies

So, if your organization is one of those facing
obstacles with talent management and you are
concerned about your ability to compete for
talent, you seriously need to consider a plan to
train your organization on how to effectively
retain your best talent.

Reap What You Sow – Get Started Today

By training your managers, you will help them
realize the significant leverage they have to
combat turnover in the organization. You will be
giving them the tools they need to create a
proactive and productive environment that values
key talent.

Managers need to understand they, by all means,
need to be concerned with team member retention
and know how to identify individuals at risk. Are
your managers capable of doing the following?

-Describe the scope, severity, and cost of
attrition
-Determine the risk of attrition for each team
member
-Identify which retention factors motivate each
team member
-Increase each team member's engagement and
commitment
-Build and implement an effective Retention Action
Plan for their entire team

Visit our business resource center for programs
and products that will help you become a better
leader and create great places to work.

http://www.chartcourse.com/captains.htm
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RECOMMENDED WEBSITE — TRAINER'S WAREHOUSE

>From corporate team motivational games to fun
games for classrooms, Trainer's Warehouse has the
tools and techniques to make whatever you teach
easier to learn and harder to forget. Shop the
Trainer's Warehouse catalog for new and one-of-a-
kind tools, toys, and tips for trainers and
teachers, including:

classroom or business icebreakers, motivational
games for learning reinforcement, game buzzers and
prize wheels, music and sound effects, rewards and
prizes, certificate holders, stress reliever toys,
and presentation supplies.

http://www.trainerswarehouse.com
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TWO FREE TEAMBUILDING EXERCISES

Go to this page on our website to get the
following two exercise:

"Paper-Tearing Teambuilding Exercise"
"Ten-Dollar Auction"

http://www.chartcourse.com/freeicebreakers.html
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THE INSTITUTE OF EMPLOYEE RETENTION & JOB
SATISFACTION
COMING TO ATLANTA ON JANUARY 24

This all day seminar will help you understand and
develop an in-depth strategy to attract, keep, and
motivate your workforce. This session will show
managers, owners, supervisors, and human resource
professionals not only how to retain their most
talented performers, but also how to transform
their entire workforce into an engaged, high-
retention culture. This session is jam packed with
tips, ideas, and advice for creating an employee
retention strategy.

Strategy-laden illustrations from many different
industries such as La Rosa's, Yahoo, Jet Blue,
Google, Deloitte, Baptist Hospital, SSM
Healthcare, SAS, Ritz-Carlton hotels, and others.
You also will get over $1000 worth of bonuses.

Thursday – January 24, 2008
World Trade Center Club
Atlanta, Georgia
8:30 a.m. – 4:30 p.m.

More information at:
http://www.chartcourse.com/Employee-Retention-Workshop.html

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Copyright 2007, CYC International

This publication and the Navigator Newsletter
is provided by Chart Your Course International.

Published by Greg Smith
Chart Your Course International Inc.
Phone: 770-860-9464/800-821-2487
Address: 2814 Hwy 212, Conyers, GA. 30094

http://www.chartcourse.com
http://www.highretention.com
http://www.behaviorprofile.com

Sign-up for Greg's Navigator Newsletter by visiting
http://www.chartcourse.com/emailnavnews.htm or. . .

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