Navigator: Reward and Recognition Rocks Podcast

Navigator Newsletter #133

View newsletter with photographs and in color

I just returned from Montreal this week where I was
working with one of the largest restaurant chains in Canada.
I know Montreal is a beautiful place, but I all saw was
snow. This organization has over 270 restaurants
where employee turnover is hovering between 80-100%.
When compared to the U.S., Canada is facing a
more acute shortage of workers. We soon will have
in place an employee retention strategy to reduce
employee turnover and save millions of dollars in
recruitment, hiring, and training costs.

-Next week I head off to the Bahamas to participate
on a three-day leadership conference on a cruise ship.
I know—tough life!

-Do you Trust Your HR Department? After being
delayed several months with other projects, I hope
to send you the results in March. (I hope) The
results may alarm you.

Here are a couple of other special events during
the month of March

–March is Employee Spirit Month
–DISC Assessment Teleseminar (See details below)

I have a special bonus for you this week. I have
placed one of my Podcasts on my website
called Reward and Recognition Strategies that
Energize and Engage.

The Executive Compensation 2007/2008 Survey
of 5,300 employers finds 63 percent of organizations
offered cell phones to executives as a perk, and
an additional 44 percent provided laptops or
home PCs in 2007.

Source: Compdata Surveys ~ Olathe, Kan.

The College Student Career Confidence Survey of
247 recent college graduates finds 61 percent
expect to remain with their first employer for less
than three years.

Source: Right Management ~ Philadelphia

When 150 senior executives were asked, "How
often, if ever, do you conduct formal performance
appraisals of your staff?" they responded:

Once a year- 58%
Twice a year-31%
Quarterly- 8%
Never- 2%
As necessary-1%

Source: Office Team ~ Menlo Park, Calif.

As reported by the Human Resource Executive

In an article written by Bill Leonard in HR Staffing
News he said . . ."Estimates from the National
Institutes of Health show that U.S. health care
organizations could face a shortage of 1 million
registered nurses by 2020. A study released in July
2007 by Watson Wyatt Worldwide and the American
Society for Healthcare Human Resources found more
than two-thirds of health care employers report having
moderate to great trouble retaining employees with
critical skills, such as nurses, compared to 43 percent
of organizations across all industries.

The Watson Wyatt study found that, while compensation
was a key ingredient to retaining skilled health care
workers, employers with the best retention records
offered a variety of perks, such as flexible scheduling
and more vacation time. According to Watson Wyatt
consultant Jamie Hale, the high-stress environment
in hospitals explains why some workers choose to leave,
and a chronic shortage of registered nurses and physical
therapists just adds to employee retention problems."

30-60-90 Plan

Mercy Hospital has a 30-60-90 day plan for all new hires.
At 30 days a survey is sent asking how their initiation into
Mercy was and requesting feedback on HR and orientation.
At 60 days the manager sits down with the new employee
to find out more about them: their hobbies, interests, what
committees they might want to be on. At 90 days the employee
is invited to meet with administration (VP and CEO) to share
ideas for the future, what impressed them about Mercy, and
what they would change. Each employee is given a "hand"
decal for his or her name badge. This lets others know they
are new and reminds them to extend a helping hand or an
extra hand. At 90 days, they peel off the sticker and are
given a Mercy logo gift.

Source: 401 Proven Ways to Retain Your Best Employees

This teleseminar teaches people how to communicate using
the DISC language as a way of understanding themselves
and others. Learn how to interact with others and appreciate
different behavioral styles within the organization.

DISC is a model of human behavior that helps people
understand "why they do what they do." The dimensions of
Dominance, Influence, Steadiness, and Compliance make
up the model and interact with other factors to describe
human behavior.

Thursday, March 20
3:00-4:30 p.m. EST (Atlanta time)
90 minutes/$79 per person
Register Online

Upon successful completion of the training, you may
teach the DISC model in your organization or use it in
other applications outside of your business. You may
also develop training programs around the DISC model.
You will be qualified to use DISC assessments for hiring
and development. Training is conducted with Greg during
four, one-hour phone sessions.

– March is American Red Cross Month – Created by
President George W. Bush to honor and support the
American Red Cross for their humanitarian mission.
It is also a time to reach out and become a volunteer
for the many projects and efforts this organization is
involved with.

– March is National Ethics Awareness Month – Created
to promote ethics awareness in businesses and
organizations across the country, by taking a closer look
at how we make decisions.

– March is National Women's History Month – A time to
celebrate contributions and achievements from women
throughout history, and where it has brought us today.

– March is Employee Spirit Month – A time for leaders,
CEOs and managers to inspire and motivate their
employees to create a better spirit and a better organization.

– The third week in March is ACT HAPPY Week – This is a
time to discover your "ACT HAPPY" method technique and
use it to aid your body in health, wealth and friendship.

– March 9th Daylight Savings Time begins – Remember to
turn your clocks forward one hour!

– March 17 is Saint Patrick's Day- A day to honor the
Patron Saint of Ireland, Bishop Patrick.

Source: Pam Lontos, PR/PR

Copyright 2008, CYC International

This publication and the Navigator Newsletter
is provided by Chart Your Course International.

Published by Greg Smith
Chart Your Course International Inc.
Phone: 770-860-9464/800-821-2487
Address: 2814 Hwy 212, Conyers, GA. 30094

Sign-up for Greg's Navigator Newsletter by visiting

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