Greg Smith is the President and “Lead Navigator” of a management consulting company, Chart Your Course International Inc., located in
Atlanta, GA. His 30 years of leadership and consulting experience have helped propel him as one of the nation’s leading authorities on employee
retention, customer service and leadership. He has traveled to and spoken in over 23 countries and developed training programs for some of
the “Top 100 Best Places to Work.”
Greg shows executives and business owners how to become better leaders and
transform their organizations into great places to work. He focuses on
helping businesses hire the right people, retain them as long as
possible, and accelerate their performance so they are as productive as
possible. He has guided hundreds of
organizations with measurable improvements in reduced employee turnover,
increased sales, and better customer service.
He Provides Proven Concepts and Ideas in a
As a dynamic conference speaker, he leaves a lasting impression on his
His heartfelt stories based on his real life experiences are remembered
most. His practical speaking style provides people with proven tips and
techniques that make a bottom-line difference on the job. (Click
One client said, “Four
hours of my time in your seminar has resulted in a 51% improvement of our
revenues. You are the deal of the century.”
Greg’s family descended from our first President. Similar to George
Washington, he built his career on the front line
U.S. Army Officer. During his tenure in the Army,
he went from 2nd Lieutenant to Lieutenant Colonel. His career culminated
as a management consultant to the U.S. Army Surgeon General. As the Director of
Quality Management and Strategic Planning for the U.S. Army Medical
Department, he played a major role in “Reinventing the Government” efforts
spearheaded by the Vice President of the United States.
Greg served on the Board of Examiners for the Malcolm Baldrige National
Quality Award. This award is presented each year by the President of the United
States and is the nation’s highest honor for business
excellence. Greg has received many awards and honors including being listed in Harvard University’s Profiles in Business and Management: An International Directory of Scholars and Their Research. The Human Resource Executive Magazine selected him as one of the nation’s Top-Ten “Rising Stars” in Human Resource Management. Other awards include the Legion of Merit from the U.S. Army and The Order of Military Medical Merit. He is listed in the Who’s Who of Professional Speaking, and holds both a B.S. and M.S. degree in Human Resource Management.
Greg says of all the awards he has received, the most meaningful award is
his Eagle Scout Award.
Greg Believes the Pen is Mightier than the Sword
He has written over 350 articles and nine books including his top-selling book, Here Today, Here
Tomorrow: Transforming Your Workforce from High Turnover to High-Retention.
This book has helped organizations worldwide with their retention and talent
management efforts. He has been featured in hundreds of newspapers,
magazines, and websites including HR Magazine, Business Week, President &
CEO, Boston Globe, Kiplinger’s Personal Finance, USA Today, Training,
Christian Science Monitor, and Exame, South America’s largest business
magazine. He has appeared on numerous television programs including
Bloomberg Business News and PBS television.